Trademark Practice Operations Manager

San Francisco, CA 94101

Job Type: Manager, Office Operations Job Number: 6322 Salary Range: $103,000-$148,000

Job Description

A multinational Law Firm client is seeking a Trademark Practice Operations Manager to lead their Patent Support Department.  The successful candidate for this role will use their knowledge of trademark docketing to review current docketing and support processes and procedures and recommend and implement improvements to enhance efficiency and ensure the highest levels of client service.  Will work closely with trademark partners, attorneys, and paralegals to deeply understand client needs and collaborate with team and others to develop solutions and best practices, and lead the team to deliver timely and accurate work product that meets or exceeds client expectations. 
  • Work closely with trademark attorneys and paralegals to determine large project needs, assess timing, and develop teams to ensure large projects are well managed and critical deadlines are met.  Actively participate as part of the team to accomplish goals and meet deadlines.
  • Work with trademark partners to establish standard practices; document, train on, and promote compliance with these practices and related policies. 
  • Provide direct supervision for trademark docketers and secretaries.  Manage workflow and work assignment issues.  Work closely with supervisor and Human Resources Business Partner regarding performance and other personnel-related issues. 
  • Provide overall management of Trademark Docket, including implementing best practices, process improvements, performance metrics, and achieving service objectives.  Ensure service is provided efficiently and consistently, and Firm risk management standards are uniformly met.  Collaborate closely with supervisor, trademark partners, attorneys, paralegals, and other stakeholders to ensure service and practice needs are effectively addressed.      
Education and Experience
  • Bachelor’s degree or demonstrated progressively responsible experience relevant to the position required.
  • Demonstrated depth of knowledge of both US and Foreign trademark docketing rules and procedures required; five or more years in trademark docketing preferred.
  • Previous management experience preferred
  • Previous experience working with and implementing changes to a trademark docket system (e.g.,system-based workflow implementation or changes, law update implementation, etc.) highly desired. 

Meet Your Recruiter

Dan James
Managing Director

After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family. 

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.


View All