Trademark Practice Operations Manager
San Francisco, CA 94101 US
Job Description
- Work closely with trademark attorneys and paralegals to determine large project needs, assess timing, and develop teams to ensure large projects are well managed and critical deadlines are met. Actively participate as part of the team to accomplish goals and meet deadlines.
- Work with trademark partners to establish standard practices; document, train on, and promote compliance with these practices and related policies.
- Provide direct supervision for trademark docketers and secretaries. Manage workflow and work assignment issues. Work closely with supervisor and Human Resources Business Partner regarding performance and other personnel-related issues.
- Provide overall management of Trademark Docket, including implementing best practices, process improvements, performance metrics, and achieving service objectives. Ensure service is provided efficiently and consistently, and Firm risk management standards are uniformly met. Collaborate closely with supervisor, trademark partners, attorneys, paralegals, and other stakeholders to ensure service and practice needs are effectively addressed.
- Bachelor’s degree or demonstrated progressively responsible experience relevant to the position required.
- Demonstrated depth of knowledge of both US and Foreign trademark docketing rules and procedures required; five or more years in trademark docketing preferred.
- Previous management experience preferred
- Previous experience working with and implementing changes to a trademark docket system (e.g.,system-based workflow implementation or changes, law update implementation, etc.) highly desired.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.