Temp Conference Center Coordinator
425 Market St San Francisco, CA 94105 US
Job Description
Our client, a multinational law firm, is seeking a Conference Center Coordinator to support their team in San Francisco!
Key Responsibilities
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Client Events & Meetings Coordination
- Collaborate with the Office Services Manager and Conference Center Specialists to plan and execute client events/meetings according to firm standards.
- Provide on-site support for meetings and events, including evenings and weekends if needed.
- Coordinate Town Hall meetings and communicate with departments like IT, Facilities, Catering, etc., to ensure all details align with client requests.
- Inspect meeting rooms before events to ensure food, beverage, and other arrangements meet client specifications.
- Serve as the main point of contact for large events, addressing last-minute issues as needed.
- Maintain organized records of internal and external events, track details using Accruent software, and develop event floorplans.
- Share event-related reports and participate in weekly meetings to discuss upcoming events and meetings.
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Backup for Conference Center Specialists
- Act as the primary backup for Conference Center Specialists when they are unavailable, ensuring coverage at reception.
- Perform various tasks such as answering phones, booking rooms, and resolving issues related to conference rooms.
- Gain full knowledge of Conference Center operations to support the team effectively.
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Conference Center Greeting
- Welcome visitors and personnel professionally, maintaining high standards in communication and grooming.
- Quickly connect visitors with the appropriate personnel, provide information, and recommend solutions.
- Recognize and greet firm personnel by name, and act as the main contact for office guests and event organizers.
- Build positive relationships with internal and external clients, ensuring high client satisfaction.
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Conference Center Knowledge
- Apply firm procedures and practices to answer and resolve questions proactively.
- Resolve routine and non-routine inquiries efficiently, utilizing research tools and seeking additional resources when necessary.
- Maintain accountability for solving client and personnel requests.
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Conference Center Maintenance
- Ensure a clean and professional environment in the Conference Center, maintaining central areas such as reception and tables.
- Monitor visitor and conference room needs throughout the day and provide hands-on assistance when required.
- Collaborate with team members to anticipate and meet conference room needs.
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Technology Support
- Provide first-level support for Conference Center technology, such as troubleshooting computer setups, wireless access, and conferencing equipment.
- Coordinate with Technology Services to ensure smooth technology support for events.
- Maintain knowledge of software like Accruent, Blusky, and Microsoft Office tools, applying them to meet visitor and personnel needs.
- The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.