Temp Conference Center Coordinator
425 Market St San Francisco, CA 94105 US
Job Description
- Planning and Execution: Work closely with Office Services Manager and Conference Center Specialists to plan and execute client events/meetings according to Firm standards.
- On-Site Support: Provide on-site support as needed, including weekends and evenings. Organize Town Hall meetings and ensure details are communicated to relevant departments.
- Pre-Meeting Checks: Ensure meeting rooms are set up correctly with food and beverage services. Address last-minute issues during large meetings and events.
- Record Keeping: Maintain organized records of all events using Accruent software. Develop floorplans for Town Hall events.
- Communication: Participate in weekly meetings to discuss upcoming meetings and events. Send reports to departments regarding upcoming events and other details.
- Coverage: Serve as primary backup for Conference Specialists during their absence. Cover Reception duties such as answering phones, booking rooms, responding to inquiries, and problem-solving.
- Learning Role: Learn all aspects of the Conference Center to provide full support to the team.
- Professionalism: Ensure visitors receive a professional greeting. Maintain high standards of grooming and communication.
- Connecting Visitors: Connect visitors with appropriate personnel, locate information as needed, and recommend solutions.
- Knowledge of Personnel: Use knowledge of Firm personnel to greet by name San Francisco Office partners and management.
- Event Organization: Act as primary contact for office guests. Organize and execute Town Hall events, developing positive relationships with clients and vendors.
- Firm Procedures: Maintain thorough knowledge of Firm procedures to answer questions and resolve issues.
- Client Trust: Build trust with clients by resolving routine and non-routine questions related to the Conference Center.
- Information Retrieval: Use available research tools to locate information for clients and personnel.
- Cleanliness: Ensure Conference Center areas are clean and professional.
- Deliveries: Quickly remove deliveries from the reception area.
- Room Monitoring: Monitor conference room and visitor needs throughout the day, providing assistance as needed.
- Technical Assistance: Provide first-level assistance on Conference Center technology, including troubleshooting and coordination with Technology Services.
- Utilities Support: Support Conference Center utilities such as lights, audio-visual equipment, and HVAC.
- Software Knowledge: Maintain knowledge of relevant Conference Center software.
- Internet Research: Use Internet research to solve visitor and personnel needs.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.