Senior Endpoint Engineer
Job Description
This role is heavily hands-on and focuses on designing scalable endpoint solutions, creating deployment standards, and maintaining device performance and compliance through the use of platforms such as Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, and Windows Autopilot. The Senior Endpoint Engineer also supports the firm’s security posture by ensuring endpoints align with ISO 27001 standards, zero-trust architecture principles, and broader modernization initiatives.
As a senior technical resource, this position works cross-functionally with Cybersecurity, Infrastructure, Desktop Support, and business stakeholders to identify recurring challenges, improve operational stability, and implement long-term solutions that strengthen reliability, compliance, and user productivity.
Key Responsibilities Include:
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Architect and support endpoint engineering solutions across Windows, mobile (iOS/Android), and VDI environments
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Build, validate, and maintain application deployment packages for delivery through Intune, MECM, and virtual desktop platforms
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Develop and maintain standardized device builds and provisioning workflows using Autopilot, Intune, and MDT
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Drive automation initiatives for patching, application installs, and updates through PowerShell scripting and Windows Update for Business
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Validate application compatibility against baseline images, device models, dependencies, and production configurations
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Execute endpoint patching and maintenance strategies aligned with internal security baselines and regulatory requirements
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Maintain an organized software repository including documentation, version tracking, and deployment history
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Plan, test, document, and deploy software releases and application updates across the enterprise
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Evaluate endpoint tools, applications, and hardware options to improve stability and user experience
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Configure and enforce endpoint compliance and security settings including enrollment policies and Intune compliance controls
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Track device health and performance using Endpoint Analytics and monitoring tools such as NexThink or ControlUp
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Support secure hybrid workforce initiatives leveraging Entra ID, conditional access, and zero-trust security controls
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Act as a Tier 3 escalation resource, resolving complex endpoint issues and leading root cause analysis efforts
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Identify trends in recurring endpoint problems and implement permanent remediation strategies
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Lead or support endpoint projects including refresh cycles, platform upgrades, and modernization rollouts
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Coordinate with vendors and internal teams to troubleshoot and resolve advanced technical issues
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Stay informed on emerging endpoint engineering trends, security best practices, and Microsoft roadmap updates
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Participate in an on-call support rotation for global incidents and provide after-hours support during scheduled maintenance windows as needed
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.