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Senior Technical Trainer
Job Description
Technical Trainer
Responsibilities:
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Lead and support training projects for attorneys and staff across multiple offices.
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Develop and deliver training programs (in-person, virtual, and multimedia).
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Create user guides, quick tips, and online learning resources.
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Provide expert support on Microsoft Word, Excel, and other firm-standard software.
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Evaluate training needs, test new software, and roll out new initiatives.
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Assist with onboarding assessments and maintain training databases.
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Offer advanced technical support when needed; occasional travel required.
Qualifications:
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5+ years in technical or corporate training, with instructional design and technical writing experience.
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Expert proficiency in Microsoft Word and Excel; strong skills in tools like Camtasia, Captivate, and SharePoint.
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Strong project management, communication, and customer service abilities.
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Bachelor’s degree required.
Preferred:
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Experience with NetDocs, Acrobat Pro, web design, and CLE/CEU training.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Victoria LaPorte
Senior Principal Recruiter
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