Senior IT Manager

Douglaston, NY 11363

Industry: Infrastructure Manager Job Number: 4275

Position Overview:


The individual directs, manages, and plans all activities of the IT Department to ensure the effective, efficient and secure operation of the company’ s technology, including servers, computers, telecom, AV, software licensing, website, and vendor management. This is a hands-on role encompassing all IT activities, while providing leadership and working with company management in developing strategic utilization of technology.


Job duties include, but are not limited to the following:
  • Ability to effectively communicate and provide direction on technology requirements and solutions to firm leadership, the IT department and end-users to ensure the delivery of superior service and support to all users
  • Establish and maintain IT policies and systems to support the implementation of IT strategies
  • Oversee all technology operations (e.g. servers and network security) and evaluate them according to established goals
  • Control and produce operational budgets, track spend and report on unanticipated costs
  • Focus on delivering outstanding user support and continuous service improvements
  • Analyze the business requirements of all departments to determine their technology needs
  • Procure efficient and cost-effective technological equipment and software; ensure compliance as required
  • Inspect the use of technological equipment and software to ensure functionality, efficiency, and compliance
  • Identify the need for upgrades, configurations or new systems and report to upper management
  • Build relationships with vendors and manage contracts
  • Direct the helpdesk support function; ensure timely solutions to end user needs
  • Oversee cyber security; implement policy, program, and training
  • Oversee disaster recovery plans, ie Datto
  • Ensure IT compliance for different regulations / regulatory bodies
  • Work with 3rd parties to perform and conduct security audits
  • Build and manage a team of IT technicians and professionals

  • 10 years of experience as an IT director or similar role
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Hands on experience and working knowledge of hardware, software, networking, cloud etc.
  • Experience in controlling information technology budget
  • Excellent organizational and leadership skills
  • Strong communication both oral and written
  • Degree in computer science, engineering or relevant field
  • Strong strategic thinking, quantitative and analytical skills, and business judgment
  • Ability to multi-task; work under pressure; prioritize work assignments; estimate completion times; and meet deadlines
  • Professional and courteous demeanor
  • Ability to lift 40 pounds


Technical Skills:
  • Strong Desktop Skills: Windows 7, Windows 10; Office 2010, 2013, 2016, Adobe,
  • Line of business applications: Timberline (SAGE), Timberscan, ProLog
  • Servers Skills: Windows 2008, Windows 2012, Windows 2016, Microsoft Active Directory management and troubleshooting, including Group Policy.
  • Microsoft Office 365
  • Network infrastructure management, Sonicwall Firewall, HP Switches
  • Experience with VMware ESXi virtual environment, Datto backups and Citrix XenApp
  • HPE Servers
  • Managing security-based solutions including Barracuda, Sophos, Malwarebytes

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