Senior E-Billing Coordinator (NYC)
1271 6th Ave #4300 New York, NY 10020 US
Job Description
This role focuses on supporting electronic billing operations by serving as a key liaison between internal teams and external client contacts. The ideal candidate will bring deep knowledge of e-billing systems, strong communication skills, and experience with billing platforms and accounting practices.
Key Responsibilities:
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Act as a primary point of contact between attorneys, support staff, billing teams, and client-side personnel to provide expert guidance on electronic billing matters.
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Coordinate the resubmission of invoices with internal and client teams, ensuring corrective measures are implemented for accuracy in future submissions.
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Maintain and update client-specific data within internal billing systems (e.g., 3E) and external client e-billing platforms, ensuring consistency across all systems.
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Facilitate the technical and operational aspects of transitioning clients to electronic billing systems, partnering with internal teams, third-party vendors, and client representatives.
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Support system administration tasks such as managing user accounts, resetting passwords, setting access levels, and updating matter profiles, budgets, and reports in various platforms.
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Handle and protect sensitive financial, proprietary, and confidential information in accordance with company policies and data privacy standards.
You’ll be successful in this role if you:
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Are experienced with web-based e-billing platforms such as Serengeti, Datacert, or Tymetrix.
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Can confidently test, troubleshoot, and evaluate e-billing software systems, document outcomes, and identify technical issues.
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Are familiar with and able to work with LEDES billing formats.
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High school diploma or equivalent required; bachelor’s degree in accounting, finance, or a related discipline preferred.
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At least 2 years of experience using the 3E Billing system.
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Minimum of 2 years of experience working with electronic billing vendors.
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5 or more years of experience in general accounting.
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At least 4 years of experience with billing practices and procedures.
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Familiarity with the 3E E-Invoicing module is a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.