Senior Associate, Trading Systems Support

New York, NY 10017

Job Type: Desktop Support, Tradefloor Support Job Number: 6360 Salary Range: $110-125k

Job Description

A leading global investment management firm is seeking a highly motivated Trading System Support Analyst within their Information Technology department. They will be part of a dynamic team which supports the Order Management System (Investment, Trading, Investment Admin, Legal and Compliance) and works closely with the development team to support enterprise-level solutions. The candidate will need to multi-task and have experience supporting different technologies as well as have excellent communication skills. Recent experience working for an asset management firm, hedge fund, or trading system vendor, with experience supporting Order Management Systems, is required.

Major Responsibilities and Activities:
  • Maintain operational excellence by keeping environment secure and up to date
  • Provide Tier-1 application support to the firm’s Order Management System (OMS)
  • Collaborate with the OMS vendor
  • Work closely with business users on application requests and issues
  • Develop and execute test plans to verify solutions
  • Prioritize issue resolution based on business risk
  • Ensure deliverable deadlines are met
  • Work on various projects and tasks
  • Identify and advocate for improvements and efficiencies that can be made to the OMS
  • Train new hires on best practices within the OMS


Minimum Requirements
  • Strong Understanding of Order Management Systems (Charles River, Eze Castle, Flex Trade, etc.)
  • Bachelor’s Degree in an Information Technology or related field
  • Experience with SQL Server (writing queries, reading stored procedures, etc.)
  • Experience creating and monitoring scheduled jobs
  • Ability to troubleshoot issues quickly and provide resolutions
  • Excellent communication skills
  • Demonstrates inclusive behaviors in support of a culture that values diverse perspectives
  • Strong listening, analytical, reasoning, and problem-solving skills
  • Recent experience at an Asset Management Firm, Hedge Fund, or Trading System Vendor
  • Knowledge of publicly traded asset classes (equity, fixed income, derivatives, etc.)
  • Knowledge of the portfolio management process (positions, weights, benchmarks, etc.)
  • Knowledge of the trade and allocation lifecycle

Meet Your Recruiter

Cara Partovich
VP of Recruiting

A graduate from Penn State where she received her degree in Communications and Business. She has been with TPG since February 2016, and got into recruiting as she has always been intrigued by it. When she is not in the office you can find her hanging in the city or traveling with her husband, baby girl and dog. 

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