Temporary Senior Workplace Experience Coordinator
Job Description
POSITION SUMMARY
Guided by departmental objectives and priorities, and under the direction of senior leadership, this role is responsible for coordinating, managing, tracking, and evaluating initiatives and programs that support inclusion and engagement efforts across the organization.
The position also supports team operations and inclusion-focused marketing initiatives, partnering with internal stakeholders to implement programs at both local and organization-wide levels. The individual in this role is expected to deliver high-quality internal client service and maintain a high standard of professionalism in all aspects of the position.
ESSENTIAL FUNCTIONS Inclusive Recruitment
In close collaboration with recruiting and talent teams:
Support the management and execution of internal engagement and development programs:
Serve as a liaison to marketing and communications teams:
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Guided by departmental objectives and priorities, and under the direction of senior leadership, this role is responsible for coordinating, managing, tracking, and evaluating initiatives and programs that support inclusion and engagement efforts across the organization.
The position also supports team operations and inclusion-focused marketing initiatives, partnering with internal stakeholders to implement programs at both local and organization-wide levels. The individual in this role is expected to deliver high-quality internal client service and maintain a high standard of professionalism in all aspects of the position.
ESSENTIAL FUNCTIONS Inclusive Recruitment
In close collaboration with recruiting and talent teams:
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Plan and execute logistics for inclusion-focused recruiting events and programs.
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Coordinate event materials, communications, and attendee tracking.
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Track event metrics, participation, and post-event feedback to support reporting and continuous improvement.
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Support inclusive fellowship and pipeline programs, including evaluating and enhancing their effectiveness.
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Maintain and track data related to recruiting initiatives, candidate touchpoints, performance feedback, offers, and conversion metrics.
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Ensure that internal and external recruiting websites and related materials remain accurate and current.
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Communicate with academic institutions, candidates, and other external partners as directed.
Support the management and execution of internal engagement and development programs:
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Plan and coordinate logistics for orientations, cohort-based learning experiences, and program events.
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Manage event materials, communications, and participant tracking.
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Track participation, metrics, and post-program feedback for reporting and program improvement.
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Develop and maintain project plans to ensure timely and successful execution of program activities.
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Support mentor selection processes and assist with mentor assignments or reassignments as needed.
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Collect and analyze data related to program outcomes and mentor effectiveness for leadership reporting.
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Coordinate with internal teams, external consultants, speakers, vendors, and other stakeholders as directed.
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Oversee coordination of sponsored conference and professional development opportunities, including:
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Communicating with external organizations regarding sponsorships and registrations.
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Maintaining internal interest forms and tracking participation.
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Collaborating with leadership to select attendees.
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Gathering feedback following participation to assess program value.
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Serve as a liaison to marketing and communications teams:
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Assist with editing and reviewing inclusion-related marketing materials, including talking points, surveys, social media content, and internal and external collateral.
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Collaborate with creative teams to develop, update, and maintain program collateral such as videos, graphics, banners, and presentations.
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Provide content and data to support inclusion-related sections of proposals, surveys, and internal communications.
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Review and contribute to award submissions related to inclusion and engagement initiatives.
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Assist with the coordination and planning of inclusion-related events and regional initiatives.
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Prepare presentations, agendas, meeting materials, invitations, and program documentation.
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Support team operations, including document management, budgeting and expense tracking, vendor coordination, contract administration, invoicing, and maintenance of internal portals, dashboards, trackers, and databases.
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Collaborate with internal stakeholders to promote inclusion awareness and engagement.
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Stay current on best practices related to inclusion, engagement, and talent development within professional services environments.
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Consistently demonstrate strong internal client service, teamwork, and professionalism.
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Safeguard confidential and sensitive information in accordance with organizational policies and promptly report any suspected issues.
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Adhere to general safety policies and any role-specific safety procedures.
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Perform additional responsibilities as assigned.
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Bachelor’s degree plus 2–4 years of experience in recruiting, admissions, diversity, or related functions within a professional services environment, higher education institution, or an equivalent combination of education and experience.
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Experience within a legal or professional services setting preferred.
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Proficiency with Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint.
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Experience with CRM systems, applicant tracking systems, HR systems, and relational databases preferred.
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Experience with vendor setup and invoice processing is a plus.
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Ability to learn and adapt to new systems and tools.
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Strong internal client service orientation with a demonstrated ability to deliver high-quality support.
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Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
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Strong organizational and project management skills with attention to detail.
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Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
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Demonstrated discretion and ability to maintain confidentiality.
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Strong sense of accountability and ownership over responsibilities.
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Ability to prioritize effectively, manage multiple tasks, and respond quickly to changing needs.
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Sound judgment and problem-solving skills.
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Flexibility and resilience in meeting evolving internal client demands.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.
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