Role Overview
The Pro Bono Coordinator is responsible for managing the administrative, operational, and database functions of the firm’s pro bono program, ensuring smooth execution of legal clinics, training sessions, and outreach projects. This position plays a pivotal role in facilitating efficient case management, compliance monitoring, and internal and external communications, supporting the firm’s commitment to providing accessible legal services and fostering a culture of teamwork and continuous improvement.

Key Responsibilities

• Support the management and coordination of pro bono matters, including legal clinics, client intake, case staffing, and case transitions, under the direction of the Pro Bono Committee.
• Monitor case statuses, upcoming hearings, and attorney responses to ensure timely progression and case continuity.
• Develop, update, and distribute pro bono training materials, resources, and templates; maintain knowledge-sharing tools and resources.
• Assist in executing pro bono events such as clinics, trainings, and community outreach activities, collaborating with internal teams and external partners.
• Maintain and update pro bono case databases, interest surveys, compliance tracking, and attorney capacity records.
• Generate reports on pro bono activity, compliance, and impact metrics for use by department leaders and external reporting.
• Support internal and external communications, including drafting newsletters, updating the pro bono section of the firm’s website, and highlighting awards and recognitions.
• Assist attorneys with client communications, including follow-ups, translating for Spanish-speaking clients, and initial client intake during clinics.
• Collaborate with finance and administrative teams to ensure accuracy of reporting and proper documentation of engagement and closing letters.

Core Qualifications & Requirements

• Bachelor’s degree from a top-ranked university, with a minimum GPA of 3.5.
• 1-2 years of legal practice support, legal services, or nonprofit experience preferred.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills in English; fluent or proficient in Spanish.
• Strong organizational skills with exceptional attention to detail and ability to multitask across multiple projects.
• Demonstrated interest or experience in pro bono work, immigration law, or poverty law is highly desirable.
• Ability to work independently and collaboratively in a fast-paced environment, managing priorities effectively.
• Professional demeanor, confidentiality, and strong service orientation aligned with the firm’s core values.

Nice-to-Have Qualifications

• Experience with legal case management systems and database tools (e.g., LexisNexis, Clio, Salesforce).
• Familiarity with legal reporting, compliance, and document management practices.
• Bilingual proficiency beyond basic Spanish (additional languages a plus).
• Knowledge of community outreach, training coordination, or public relations in a legal setting.

Core Technical Skills

• Legal practice support | legal case management | database management | compliance tracking | client intake procedures | report generation | document updating | training coordination | communications drafting | legal outreach | database software (LexisNexis, Clio, Salesforce) | multilingual support | legal reporting tools

Career Impact
This role empowers a dedicated professional to advance access to justice through effective program management, enabling the firm to expand its pro bono reach and community impact.

Compensation and Benefits
Salary range: $75,000 - $90,000, commensurate with experience and qualifications. Competitive benefits package includes health insurance, retirement plans, and generous paid time off.

Apply Today!
Join a forward-thinking legal organization committed to social justice and community service — apply now to make a difference through legal support and program coordination.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.