PreSales / Integration Engineer
236 North Santa Cruz Avenue Los Gatos, CA 95030
Deliver product integration and on boarding execution of assigned clients
Solve integration issues and environment challenges of high-profile clients and partners and support global clients
Provide effective integration support for an ongoing pipeline of issuing
Work closely with product and engineering in delivering enterprise-level solutions to customers through problem solving, testing, and product delivery.
Adhere to and improve upon global processes that align with enterprise standards and best practices and achieve high quality integrations.
Deliver on core customer’ s specific needs and KPIs.
Participate in technical discussions and problem solving sessions with global business and technical teams to ensure business and integration requirements are understood, properly documented and implemented to meet the customers’ expectations.
Participation in designing simulation tools and integration test tools to improve the customers test experiences during integration with XXXXX products. Ensure XXXXX processes and all required policies are followed
Bachelor’ s in Computer Science, Engineering, Math, or equivalent job-related experience/ knowledge as determined by management.
Exceptional organizational skills, meticulous attention to detail, and the ability to maintain focus in fast paced environment.
Excellent communication and verbal skills.
3 - 5 years experience in solution integration/delivering, testing, and interfacing with Professional Services customers
Solid understanding of best practices of enterprise network security architecture
Solid Understanding of WANs, LANs, VLANs, VPNs, firewall, URL filtering, user authentication, DMZ, IP Addressing, Routers & Switches
Understanding of Web Services, TCP/IP, Ethernet, Databases
Knowledge of HTTP, HTTPS, SMTP
Experience working with Load Balancers
Deep knowledge of Windows Server, IIS, Active Directory, Exchange (ActiveSync, EWS)
Working knowledge of on premise systems like DMS, Billing, Time keeping
Enterprise Security Standards (oAuth, SAML, LDAP, SSO)
Experience in endpoint security management (Network access control, Endpoint detection and response, Data loss prevention, etc)
Experience of mobile and desktop software management and distribution with MDM solutions like (Mobile Iron, MAAS360, AirWatch, Intune, etc) and desktop solutions via (SCCM, Group Policy)
Knowledge of performance monitoring and configuration management tools
Microsoft Certification like (MTA, MCSA, MCSE, MCSD) IS A PLUS
Director of Talent Acquisition
Claire is a graduate from Queens College with a degree in Political Science and has been with The Phoenix Group since May of 2004. Claire got into recruiting while on an interview with a search firm and the owner said to her "forget working your way through law school, you have the gift of gab! You should work here as a recruiter". When she is not in the office, she is working in the garden and playing with her 4-year-old golden Charlie.