Network Engineer

New York, NY 10010

Posted: 01/09/2019 Industry: Network Engineer Job Number: 4206 Pay Rate: 90,000

JOB DESCRIPTION

 

Position: Sr. Systems, Network and Cloud Engineer

 

Classification: Exempt

 

Reports to: Director of Technology

 

Essential Functions:

 

Oversees network hardware and operating systems and associated devices.

Provides direct support to staff, management and guests with respect to day-to-day operations on network hardware and operating systems.

Troubleshoots all network and software.

Formulates and maintains network instructor standards, policies, and practices.

 

Primary Responsibilities:

 

A Sr. Systems, Network and Cloud Engineer’ s primary responsibilities include, but are not limited to:

* Contributing to decision-making and solutions development with respect to Company-wide Information Technology practices and procedures.

* Formulating and implementing Company-wide Information Technology policies and practices.

* Coordinating Information Technology projects effectively, incorporating new ideas and using discretion to identify areas of weakness and improvements.

* Exercising independent judgment with respect to providing helpdesk support, including analyzing and resolving end-user issues.

* Providing on-site and remote support for XXXX HQ and all restaurant locations.

* Setting up New Restaurant Openings setup, including rack and full equipment package.

* Troubleshooting and resolving user issues across a broad range of technologies.

o Firewalls (Meraki)

o Switches (Ubiquiti)

o WAP’ s (Unifi)

o Connected IO 3g/4g Failover

* Installing new software/hardware and upgrading existing software/hardware.

* Utilizing manufacturer technical support lines to resolve support issues.

* Supporting DT 3rd Party Applications such as:

o 8x8 VOIP

o Ordering APPS (Seamless/Grubhub, Door Dash, Uber Eats, Postmates, Relay)

o Google Mail

o Active Air + Elmedia (Store Music service and equipment)

o Microsoft Office 365 / One Drive

o Slack

o CCTV

o Trend Micro AV

o Restaurant 365

o QuickBooks

o SplashTop Remote Viewer

* Configuring and supporting network printers, Apple iPads and iPhones, and other devices.

* Installing and maintaining email accounts, distribution groups and permissions.

* Administering anti-virus software on company technology systems.

* Understanding SLA’ s depending on Critical-Low driven by the business.

* Working on additional technology projects, as needed for store deployment or otherwise.

 

Job Skills and Requirements:

 

* Must be able to work in an office environment and operate office equipment.

* Must be comfortable lifting up to 40 lbs and standing for long periods of time.

* Must have strong and accurate computer and technology skills.

* Must be available to work additional hours beyond scheduled hours on projects or to provide support, as needed based on business needs.

* Must have outstanding analytical, troubleshooting, and problem solving abilities.

* Must have excellent communication skills with staff, management, and clients.

* Must be a proactive, organized, and well-trained professional.

* Must have the ability to multi-task, a solid work ethic, and demonstrate a willingness to learn.

* CCNP or CCNA would be preferred.

* Meraki and Ubiquiti/Unifi knowledge preferred.

* SAAS preferred.

* PCI Compliance experience Preferred

* Active Directory or Directory Services experience preferred.

* POS Experience Required

o TOAST POS Preferred

 

 

Job Skills and Requirements:

* Amazing Culture

* Competitive Pay

* Medical/Dental/Vision Insurance

* Retirement Plan with Company Match

* Transit Benefits

* Free Food from the restaurant

* Discounted Gym Memberships

* Strong Growth Potential

David Di Belardino

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