Billing Specialist
3 World Trade Ctr 175 New York City, NY 10007 US
Job Description
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Oversee the end-to-end billing process for approximately 10+ partners each month.
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Review pre-bills to ensure accuracy in rates, discounts, compliance, and formatting.
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Edit pre-bills and generate final invoices in a timely manner, communicating directly with partners and administrative staff as needed.
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Prepare and process complex billing arrangements, including split-party, multi-payor, and flat-fee/task-code invoices.
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Review, document, and ensure adherence to all client billing guidelines.
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Submit invoices electronically and proactively identify and resolve e-billing issues.
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Maintain detailed records of billing procedures, deadlines, and partner-specific preferences.
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Escalate billing issues to management when appropriate.
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Research and respond to internal and external billing inquiries.
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Run billing reports and prepare spreadsheets as required.
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Monitor work-in-process (WIP) to ensure timely billing and identify inventory at risk for write-offs, coordinating directly with partners and secretaries.
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Provide accurate and timely accrual information in response to client and partner requests.
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Serve as a point of contact in the absence of other team members.
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Provide backup support and assistance to team members as needed.
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Assist with special projects on an as-needed basis.
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Collaborate closely with the Collections team to address accounts receivable and unapplied cash issues and reduce outstanding or credit balances.
Experience & Qualifications
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Bachelor’s degree with 5–7 years of relevant billing experience in a large law firm environment.
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Experience with CMS Classic or Aderant Expert preferred.
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Strong proficiency in Microsoft Excel and Word.
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Demonstrated ability to read, edit, and process LEDES files.
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Solid understanding of split-party and multi-payor invoicing.
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Excellent written and verbal communication skills.
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Highly self-motivated, detail-oriented, and able to work independently with minimal supervision as well as collaboratively within a team.
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Strong analytical and problem-solving abilities.
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Ability to perform accurately in a fast-paced, high-pressure environment.
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Proven organizational skills with the ability to prioritize, multitask, and meet deadlines.
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Flexibility to work outside standard business hours on occasion to meet billing deadlines.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.