Legal Assistant
One Financial Center Boston, MA 02111 US
Job Description
- Provide quality client service to the Private Client section by communicating professionally to internal and external client inquiries, answering phones, and greeting clients.
- Serve as a point of contact for clients, providing information and updates as needed.
- Maintain client confidentiality and handle sensitive information with discretion.
- Manage incoming and outgoing mail, phone calls and email.
- Organize and maintain physical and electronic files.
- Prepare correspondence, memoranda, and other documents in an accurate and timely manner.
- Manage and maintain extensive and ever-changing calendar(s) by scheduling appointments, coordinating meetings, conferences, and travel arrangements.
- Proactively send reminders and confirmations for appointments and deadlines.
- Actively manage attorney/paralegal time entries to ensure they are accurate and entered timely into the Firm’s billing system.
- Efficiently process monthly billing by working closely with assigned billing specialist to ensure bills go out regularly as scheduled.
- Actively coordinate with the collection’s specialist and assist with monthly collections.
- Keep current with expense reporting and process check requests.
- Initiate conflict process, draft engagement letters and submit intake documentation for processing.
- Provide quality client service by communicating professionally to internal and external client inquiries, answering phones, and greeting clients.
- Coordinate all administrative details on attorney projects including workflow between clients, timekeepers and Document Support.
- Proactively participate in training opportunities to advance skill levels and efficiency in firm software.
- Bachelor’s degree required.
- 2+ years administrative experience, preferably in legal or professional services organization.
- Estate planning experience a plus.
- Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical.