Lead Support Analyst
1301 Avenue of The Americas New York, NY 10019
XXXX Company has an urgent need for front office trading support analyst. They want someone who has experience with the order management system Valdi or Fidessa
- wants someone with experience with cash equity trading desk
~$120k plus bonus
~ two rotating shifts either 7 am- 4 pm or 10 am - 7pm.there will be minimal weekend work and when there is, they can take days off during the week
- reports to head of tech operations
The Lead Support Analyst, Execution and Core Services is responsible for maintaining trading and FIX application systems.
Essential Duties and responsibilities
· Provider hands on systems support to equity traders (knowledge of VALDI, FIDESSA, FLEXTrade a plus)
· Provide advisory services to trading desk for functional use cases and configuration of Trading systems
· Onboard FIX client, troubleshoot FIX order routing issues.
· Proactive and continuous monitoring to regional and global systems.
· Start of day morning check and health monitoring , end of day APAC system checks, hand over to APAC team.
· Investigate trade related issues and resolving or engaging with application owners to provide effective issue and problem management and rapid resolution
Minimum Qualifications (Knowledge, Skills and Abilities)
· In depth working knowledge of how equity (CASH, ALGO, Program Trading) trading desk operates.
· In depth knowledge of CASH, ALGO and Program Trading EMS systems.
· Proficient in Equity FIX protocol and experience working on FIX systems.
· Proficient in SQL (should be willing to take a basic SQL language test)
· Demonstrated analytical and problem-solving skills.
Experience & Education
· 4-Year degree
· Minimum 6 years experience supporting trading desk with sales traders and dealers as an IT trading system support specialist.
· Minimum 2 years experience working on FIX onboarding. Can be part of the 3 yr trading system work experience.
· Experience in commercial OMS\EMS preferred (FIDESSA, VALDI, FLEXTRADE, Charles River, Eze Castle).
· Hands on experience troubleshooting FIX relates issues in LINUX environment
· Hands on experience querying DB (Oracle, Postgres, MSSQL).