Knowledge Management Manager

New York, NY 10017

Job Type: Lead / Hands-on Manager Job Number: 6847 Salary Range: $200,000-$220,000

Job Description

Our client, a prestigious law firm, is seeking a Knowledge Management Manager to support their team! 

Essentials Duties and Responsibilities
  • Develop a thorough understanding of the firm’s practice areas to understand workflows and pain points.
  • Collaborate with practice groups to identify, prioritize, and implement applications and technology solutions to enhance legal services.
  • Coordinate with practice groups and practice support attorneys to ensure relevant knowledge is captured, organized, and displayed effectively (via the firm intranet, wiki or other databases).
  • Evaluate whether practice needs require the firm to “buy” or “build” knowledge solutions.
  • Design and implement pilots and collaborate with the Vendor Management Office to make purchasing decisions.
  • Collaborate with Business Development, HR, Recruiting and other relevant departments to align the firm’s knowledge management strategy with other key business functions.
  • Coordinate training and guidance to all attorneys and staff on the use of knowledge management systems and resources, as well as available legal technologies, and promote user adoption globally.
  • Implement effective methods for tracking and evaluating the use and effectiveness of knowledge management resources.
  • Develop and maintain relationships with external vendors to ensure smooth knowledge flow and coordination with attorneys.
  • Evaluate and assess vendor capabilities, products, and services to align with organizational knowledge needs.
  • Collaborate with Vendor Management Office regarding contracts, pricing, and terms with vendors to ensure optimal value and alignment with organizational goals.
  • Monitor vendor performance and escalate issues as necessary to ensure service levels and quality standards are met.
  • Facilitate knowledge transfer from vendors to internal teams and stakeholders, ensuring seamless integration and understanding of new knowledge.
  • Along with the Director, Knowledge Management, serve as a visible interface with practice groups and build working relationships with partners and associates.
  • Participate in the evolution of knowledge management at Davis Polk, including the reimaging of the way that the firm stores, tracks and presents legal knowledge.
  • Foster a culture of knowledge sharing and continuous learning among all firm employees.
  • Stay current on the latest technologies and best practices in legal knowledge management, integrating applicable concepts as appropriate.
  • Regularly communicate the value and successes of the firm’s knowledge management initiatives to stakeholders.
Qualifications / Position Requirements
  • Excellent communication and interpersonal skills, with interest in working with attorneys and staff across all areas of the firm.
  • Demonstrated leadership skills.
  • Strong analytical, problem-solving, and decision-making skills.
  • Well-developed organizational skills and the ability to work independently, set priorities, and manage multiple tasks simultaneously.
  • Strong understanding of legal information and research resources and a willingness to engage with new technologies and developments in the legal knowledge management field.
  • A proactive, strategic, and adaptable mindset.
  • Flexibility in daily schedule for purposes of responding to attorney needs and requests and ability to work outside normal business hours as needed.
Education and/or Experience
  • 4+ years of experience with knowledge management in a large law firm.
  • JD strongly preferred.

Meet Your Recruiter

Cassie DiPierdomenico
Technical Recruiter

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