IT Project Coordinator
25 W 18th St New York, NY 10011 US
Job Description
Job Title: IT Project Coordinator
Department: Information Technology
Reports To: Director, Quality Assurance
FLSA Status: Exempt (Non-Management)
Summary: Under the supervision of the Director, Quality Assurance, the IT Project Coordinator (PC) will provide project management support for the V3 system, the V3 Version 10 Upgrade project and other related IT projects. This role will track and report on project status, escalate risks, and address issues as they arise. The PC will help maintain standards and processes, and own administrative duties for various project management tasks and deliverables on an ongoing basis.
Essential Duties and Responsibilities:
- Assist the QA Director in monitoring and tracking project progress.
- Provide updates on project activities and milestone status.
- Assist in preparation of key status reports for relevant project meetings.
(Steering Committee meeting, Departmental Stakeholder meeting, Client/Vendor touch base) - Coordinate and schedule key project-related meetings, both internal as well as with vendors.
- Take and distribute meeting minutes; follow up on relevant action items.
- Monitor activities in JIRA or other project reporting tools, perform follow-ups and escalate any concerns to QA Director.
- Provide and streamline data reporting using JIRA dashboards, excel reports, data visualization & analytics tools, and other project reporting tools.
- Assist in routine project management tasks and activities such as logging and maintenance of Risk Register/RAID and Key Activity status; examine and assist in maintaining project documentation/data to ensure completeness and accuracy.
- Manage and maintain SharePoint site (including meeting minutes, RAID logs, status reports, project permissions, wiki entries as needed.)
- Assist in project financial and vendor invoice reviews in conjunction with QA Director.
- Assist with documentation and buildout of project governance processes.
- Perform tasks after hours or on weekends as needed and as required by management/supervisory staff.
- Perform other duties or projects as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least three to five years of work experience coordinating projects, preferably with enterprise-wide software system and/or vendor-driven implementations.
- Experience working within project management practices described in the PMI Project Management Body of Knowledge (PMBOK.)
- Exceptional reporting skills, a flair for project data reporting/analytics, and the ability to streamline or automate reporting. Basic SQL skills required.
- Ability to capture, synthesize and communicate clearly on complex project activities.
- Experience with change control and risk management.
- Vendor management experience.
- Excellent MS skills including Excel, Visio, PowerPoint and MS Project, or similar project management software tools.
- Experience using software project management tools, incident management tools and test management tools such as JIRA/Zephyr, Confluence are highly preferred.
- Experience with collaboration tools such as MS Teams preferred.
Interpersonal Skills:
- Detail oriented with excellent organization, motivation, influencing, analytical thinking, communication, negotiation, critical thinking, and problem-solving skills.
- Ability to plan and take initiatives to accomplish objectives in a timely fashion.
- Ability to prioritize work and meet deadlines.
- Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees from departments across the organization.
- Ability to escalate clearly, timely and effectively.
Education and/or Experience: B.A. in Business Management, Information Technology or similar relevant field;
Language Skills: Speak, read, write and understand English;
Reasoning Ability: High;
Certificates, Licenses, Registrations: Project management certification desirable.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions.
- Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
- 1/2 to 2/3 of the time: Sitting, Reaching with Hands & Arms
- Over 2/3 of the time: Talking or Hearing
- 100% of the time: Using Hands
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.
Meet Your Recruiter
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Cara Partovich
VP of Recruiting
A graduate from Penn State where she received her degree in Communications and Business. She has been with TPG since February 2016, and got into recruiting as she has always been intrigued by it. When she is not in the office you can find her hanging in the city or traveling with her husband, baby girl and dog.