IT Manager/Director
Job Description
Seeking an experienced IT leader to oversee a dynamic technology environment within a growing organization. This leadership role emphasizes strategic management and team mentorship in a fast-paced, retail-support environment, ensuring operational excellence across cloud and virtualization platforms.
Role Overview
This position provides senior-level management of IT systems, focusing on guiding and developing a team of system administrators and engineers. Responsible for overseeing the overall IT environment, ensuring reliable infrastructure operations, and aligning technology initiatives with organizational goals.
Key Responsibilities
- Manage and mentor a team of approximately 10 system administrators and engineers, fostering professional development and high performance
- Oversee the design, implementation, and maintenance of virtualization platforms, including Microsoft Hyper-V and Microsoft Azure cloud services
- Ensure secure and reliable network connectivity through VPN and VDI technologies, supporting thin clients and terminal services
- Prioritize IT projects, coordinate resource allocation, and ensure timely delivery of IT solutions
- Support and optimize IT infrastructure to support retail operations, maintaining system availability and performance
- Develop and enforce IT policies, procedures, and security best practices
- Collaborate with cross-functional teams to evaluate and implement new technologies and upgrades
- Monitor system performance, troubleshoot issues, and implement corrective actions as needed
Core Qualifications & Requirements
- Proven leadership experience managing IT teams in a systems administration or infrastructure environment
- Strong understanding of Microsoft Hyper-V hypervisors, Microsoft Azure cloud platforms, VPN solutions, and VDI technologies
- Experience supporting retail operations environments and enterprise-scale IT environments
- Excellent communication, mentorship, and team management skills
- Ability to prioritize tasks, manage multiple projects, and oversee ongoing IT operations
Nice-to-Have Qualifications
- Hands-on experience with thin client management and terminal services environments
- Familiarity with retail-specific IT challenges and solutions
- Previous experience in a primarily supervisory or strategic leadership role over technical teams
Core Technical Skills
- Microsoft Hyper-V virtualization, Microsoft Azure cloud services, VPN configuration and management, Virtual Desktop Infrastructure (VDI), Terminal Services, Thin Client technology
- Network security, system monitoring, disaster recovery planning, and IT policy development
Career Impact
This role offers an opportunity to shape the IT infrastructure of a prominent organization, leading a talented team to deliver innovative solutions in a high-growth environment.
Compensation and Benefits
- Salary range: $200,000 – $250,000 + performance bonus
- Comprehensive benefits package including health, dental, vision insurance, and 401(k) plan
- Generous paid time off and company-sponsored professional development
Apply Today!
Join a forward-thinking organization and lead impactful IT initiatives—apply now to help drive technological excellence.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Matthew Miello
Principal Recruiter
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