IT Manager - User Experience

Boston, MA 02111

Job Type: Training Job Number: 6834 Salary Range: $140,000-$150,000

Job Description

Our client, a leading law firm located in Boston, MA is looking for an IT Manager - User Experience to join their team! This is a hybrid role 3 days a week in office, 2 days remote. 

This person will:
  • Lead the training/user experience team to actively engage the user community to solicit feedback on IT experiences
  • Help determine technology solutions to address business needs
  • Communicate and promote IT initiatives and conduct just-in-time training as needed. 
  • Help establish pilot groups for new technology and track changes introduced to the environment.
  • Ensure effective training solutions are implemented and maintained to support IT initiatives and training needs. 
  • Additional responsibilities included

Qualifications:
  • Bachelor’s degree required.
  • 5+ years of IT management training/user experience, preferably within the legal industry.
  • Experience managing in a multi-office environment.
  • Strong team building and talent management skills, and the ability to motivate and hold team members accountable to achieve goals.
  • Ability to manage multiple projects, priorities and/or teams across multiple functions.
  • Facility analyzing, working with and presenting data.
  • Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
  • Requires project management skills, budget/financial acumen, and strong business background.
  • Must be process oriented and be able to implement new processes and standards.

Meet Your Recruiter

Victoria LaPorte
Senior Principal Recruiter

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About Boston, MA

Ready to take your career to new heights? Explore our job opportunities in the vibrant Boston, Massachusetts area! Known for its rich history, world-class universities, and thriving tech and healthcare sectors, Boston offers a unique blend of opportunity and charm. Imagine working near iconic landmarks like the Freedom Trail, indulging in delicious clam chowder, catching a show at the Boston Opera House, or cheering on the beloved Red Sox at Fenway Park. With renowned art galleries, theaters, and the stunning Boston Common right at your doorstep, there’s no shortage of ways to enjoy work-life balance in this dynamic city. Discover your next career move in Boston today!

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