IT Manager - User Experience

Boston, MA 02111

Job Type: Training Job Number: 6834 Salary Range: $140,000-$150,000

Job Description

Our client, a leading law firm located in Boston, MA is looking for an IT Manager - User Experience to join their team! This is a hybrid role 3 days a week in office, 2 days remote. 

This person will:
  • Lead the training/user experience team to actively engage the user community to solicit feedback on IT experiences
  • Help determine technology solutions to address business needs
  • Communicate and promote IT initiatives and conduct just-in-time training as needed. 
  • Help establish pilot groups for new technology and track changes introduced to the environment.
  • Ensure effective training solutions are implemented and maintained to support IT initiatives and training needs. 
  • Additional responsibilities included

  • Bachelor’s degree required.
  • 5+ years of IT management training/user experience, preferably within the legal industry.
  • Experience managing in a multi-office environment.
  • Strong team building and talent management skills, and the ability to motivate and hold team members accountable to achieve goals.
  • Ability to manage multiple projects, priorities and/or teams across multiple functions.
  • Facility analyzing, working with and presenting data.
  • Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
  • Requires project management skills, budget/financial acumen, and strong business background.
  • Must be process oriented and be able to implement new processes and standards.

Meet Your Recruiter

Victoria LaPorte
Technical Recruiter

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