The Phoenix Group
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USD
170000
180000
YEAR
true
Cassie DiPierdomenico
IT Infrastructure Manager (iSeries)
One BIC Way Shelton, CT 06484 US
Job Description
Key Responsibilities
Qualifications
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
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Provide strategic and operational leadership for the IBM iSeries environment, ensuring performance, availability, and alignment with business objectives.
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Partner with cross-functional IT teams to oversee all aspects of the iSeries platform, including system architecture, performance tuning, and security.
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Define and articulate the technical strategy and long-term roadmap for the iSeries platform.
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Optimize the performance of applications and system interactions to meet established service levels and business performance goals.
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Oversee iSeries system administration, including patching, firmware upgrades, software installs, migrations, and lifecycle maintenance.
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Ensure that systems are maintained at current and supported revision levels through regular audits and assessments.
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Lead vendor engagement and third-party software management, ensuring compliance with update and support cycles.
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Hold Managed Services Providers accountable for support SLAs, performance, and timely issue resolution.
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Facilitate regular operational reviews and track issue resolution progress across teams.
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Coordinate backup, recovery, and disaster recovery processes and lead related documentation and testing efforts.
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Develop, implement, and maintain standard operating procedures for routine system management tasks.
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Respond to and resolve escalated system issues from users, IT teams, and the support center.
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Mentor and lead a team of IT professionals, fostering growth through career development, training, and hands-on business exposure.
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Establish performance goals for team members and conduct timely evaluations.
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Promote a culture of collaboration, accountability, and continuous improvement within the team.
Qualifications
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Bachelor’s degree in Computer Science, Software Engineering, Mathematics, or equivalent experience.
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5–7+ years of hands-on experience managing or supporting IBM i (iSeries) environments.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Cassie DiPierdomenico
Senior Principal Recruiter
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