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The Phoenix Group
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http://www.tpgnyc.com
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USD
50000
75000
YEAR
true
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Matthew Miello
Help Desk Tech
165 E 56th St New York City, NY 10022 US
Job Description
- Provide technical support for workstations, printers, phones, and software (especially Windows OS, MS Office, and Google Suite).
- Install, configure, and maintain PCs, laptops, and mobile devices.
- Assist users with troubleshooting, password resets, and general IT support.
- Manage A/V tools and provide support for Zoom and Microsoft Teams meetings.
- Demonstrate strong communication, organization, and customer service skills.
- Work independently, multitask effectively, and adapt to a fast-paced environment.
- Support hybrid and remote work environments.
- Handle onboarding and offboarding processes, including account setup and deactivation.
- Experience working with Ticketing System
- Must work in office 3 days a week and 1 remote day, total of 4 days a week.
- Must be able to lift 30lbs
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Matthew Miello
Principal Recruiter
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