Front Desk Coordinator

New York, NY 10013

Job Type: Receptionist Job Number: 6711 Salary Range: $50,000

Job Description

An industry leading Marketing + Advertising Agency is seeking a Front Desk Concierge to join their exciting NYC office. The Front Desk Concierge works closely with the Workplace Concierge, the Facilities team and is an integral partner in managing the office.

  • Greet clients & guests when they enter the office and guide them to their designated areas
  • Oversee the front desk readiness & overall organization
  • Oversee the Agency music & Spotify playlists
  • Coordinate our office entry process using the Envoy application
  • Oversee the Gmail booking calendar
  • Process important queries from employees and visitors in a polite and friendly manner
  • Assist guests, clients and employees with services such as catering and conf room suggestions
  • Take lead on work order correspondence followed up with team reminders and notifications
  • Assist the Workplace concierge creating visual training manuals.
  • Assist the Workplace concierge with planning and execution of all on-site functions including but not limited to onsite client meetings, onsite events, parties, happy hours, business fairs, and wellness fairs
  • Assist the Workplace concierge maintaining an amazing workplace environment for clients + employees
  • Work closely with internal departments such as Public Relations, Administrative, People & Culture and ERG’s for all internal activities
  • Proactively think of Culture + DEI lens in every initiative being recommended / implemented
  • Assist in creating all agency video promotions & office news clips
  • Positive attitude with a can do personality
  • Experience in a fast paced office setting preferably within Office Management / Front Desk / Office services / Events + Catering / Hotel + Restaurant.
  • Efficient calendar organization skills
  • High level of team collaboration & communication
  • Creative + Visual preferred
  • Top customer service & positive energy

Meet Your Recruiter

Dan James
Managing Director

After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family. 

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