Endpoint Engineer
865 S Figueroa St Ste 2800 Los Angeles, CA 90017 US
Job Description
A respected, multi-office professional services firm is seeking an experienced Endpoint Engineer to join its Technology Services team. This is a hybrid position based in California, reporting to the Director of Technology Services. The role involves firm-wide responsibilities and may include occasional travel to regional offices.
Overview:
This role supports desktop engineering efforts across the firm, including software deployment, image creation, Intune migration, application packaging, and troubleshooting. The Endpoint Engineer acts as a senior escalation point and contributes to the improvement and standardization of end-user systems.
Key Responsibilities:
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Act as a subject matter expert for desktop system and application deployments
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Create install packages using Configuration Manager and Microsoft Intune
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Test and maintain firm-wide desktop images, including hardware and software compatibility
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Lead transition from SCCM to Intune, including group policy migration
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Automate deployments, manage patching (desktops, laptops, Citrix), and oversee imaging for standard PC models
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Maintain a software installation library and ensure timely updates
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Research and recommend hardware/software solutions to maintain a stable desktop environment
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Troubleshoot escalated issues and resolve root causes
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Serve as a technical lead on refresh and upgrade projects
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Manage vendor relationships for endpoint-related services
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Administer Group Policy and oversee Intune, image deployment, Citrix/VDI, and application packaging
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Manage endpoint security: disk encryption, malware protection, MDM, Applocker, LAPS, and more
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Participate in special projects and firm-wide initiatives
Preferred Qualifications:
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Bachelor’s degree or equivalent experience in IT or related field
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Minimum of 3 years of technical experience supporting Windows desktop systems
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Strong expertise in Microsoft Intune and Configuration Manager (current version)
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Advanced knowledge of Windows 10/11, Office Suite, Active Directory, Group Policy, Citrix, and VDI solutions
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Familiarity with imaging tools such as MDT, Ghost, or similar
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Strong communication and documentation skills, with a professional demeanor suited for client-facing teams
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Experience in a structured IT environment; legal industry background is a plus but not required
Note:
This is a dynamic role with room for technical ownership and growth. The position offers a competitive compensation package and access to a collaborative and supportive IT team.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Cara Partovich
VP of Recruiting
A graduate from Penn State where she received her degree in Communications and Business. She has been with TPG since February 2016, and got into recruiting as she has always been intrigued by it. When she is not in the office you can find her hanging in the city or traveling with her husband, baby girl and dog.