Director, Operations & Strategy

New York, NY 10002

Job Type: Office Operations Job Number: 6562 Salary Range: $130,000-$150,000

Job Description

Our client, a reputable non-profit organization, is seeking a Director, Operations and Strategy to join their team!

This person will be responsible for managing the administrative operations of the Legal Fund, including analyzing the business processes of the Fund with the objective of identifying and implementing opportunities for improvement and automation. Working with the Legal Fund team and other stakeholders, the Director, Operations and Strategy will utilize skills such as strategic planning, financial management, vendor management, technology management, and data analytics 
Principal Duties and Responsibilities:
  • Assess and evaluate the Legal Fund’s administration practices in partnership with the team.
  • Lead strategic projects and initiatives, creating work plans and deliverables with the goal of optimizing production functions; propose innovative technological solutions and lead cross- functional teams to execution of optimization plans.
  • Develop change management plans for each project or change initiative that acknowledges the different aspects of the change process – analysis, strategy, implementation, training and launch.
  • Collaborate with project management teams to build short- and long-term roadmaps that align with overall Fund strategy.
  • Work successfully and collaboratively with internal and external constituencies, including members of the Executive Office, senior staff, trustees, lawyers, the Union, consultants, and others.
  • Provide efficient and effective implementation guidance for the Legal Fund team by ensuring appropriate requirements gathering through sound assessment of the environment and expectations.
  • Deliver Proof of Concept, prototypes and targeted presentations that fulfill the Legal Fund’s expectations.
  • Oversee implementation projects in accordance with professional project management standards.
  • Oversee the development of test plans for all technical solutions including custom development work.
  • Implement the Fund’s operations under the following rubrics: Strategic Planning, Financial Management, Vendor Management, Customer Management, Technology Management, Analytics
  • 5+ years of management experience in a professional services organization.
  • Bachelor’s degree in business management, Information Technology, Financial Management or similar relevant field required; master’s preferred.
  • PMP or CLM certification preferred.
  • Proven analytical capabilities (very detail oriented) in high change environments.
  • Ability to set competing priorities.
  • Ability to plan and lead large-scale meetings with assorted audiences (executives, IT leaders, users, etc.)
  • Team orientation and a collaborative style of management
  • MS Dynamics experience helpful.
  • Analytics Dashboard experience helpful

Meet Your Recruiter

Cara Partovich
VP of Recruiting

A graduate from Penn State where she received her degree in Communications and Business. She has been with TPG since February 2016, and got into recruiting as she has always been intrigued by it. When she is not in the office you can find her hanging in the city or traveling with her husband, baby girl and dog. 

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