Desktop Engineer
Job Description
The Phoenix Group Advisors is conducting a search for a Desktop Engineering and Security Specialist for our client, a leading global investment management firm specializing in real estate securities and alternative investments. This role is dedicated to maintaining and securing desktop environments within a complex, multi-office financial infrastructure.
The Desktop Engineer owns the implementation, support, and security of desktop systems and related infrastructure globally. The position is responsible for device management, troubleshooting, system integration, and supporting security policies to ensure a resilient, compliant desktop environment that supports business operations.
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Manage device imaging, configuration, and deployment using SCCM and Intune
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Support hardware and software troubleshooting for desktops, laptops, printers, and peripherals
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Administer Group Policy Objects to enforce desktop security and compliance
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Support virtual desktop infrastructure (VDI) environments including Citrix XenApp and DaaS
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Implement and manage security tools such as Defender, CASB, and CIS Benchmarking
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Automate tasks through scripting, primarily PowerShell, for system maintenance
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Coordinate system and software testing, including patching and updates
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Assist with data migration, process testing, and system integrations
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Provide advanced support for remote and global users
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Participate in on-call rotation for after-hours support
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5+ years in IT support within financial services
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Expertise in Windows desktop, Citrix VDI, and endpoint management
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Proficient in SCCM, Intune, GPO, PowerShell scripting
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Experience with security tools (Defender, CASB, CIS Benchmarks)
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Familiar with network, storage, and telephony systems
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Knowledge of data migration, system testing, and automation
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Bachelor's degree in Computer Science or related field
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Industry experience supporting highly regulated financial environments
Core Technical Skills
Windows Desktop Support
Citrix XenApp / DaaS
SCCM / Intune
GPO Management
PowerShell Automation
Security Management (Defender, CASB)
VDI / Hypervisor Technologies
Networking & Storage Support
This role will lead efforts to enhance desktop security, streamline system management, and support global users, directly contributing to organizational operational efficiency and security compliance.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.
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