Client Account Specialist
Job Description
The Phoenix Group Advisors is conducting a search for a Client Account Specialist position within a leading law firm’s financial operations department.
Role Overview
The Client Account Specialist manages billing processes, including e-billing and collections, ensuring accurate and timely invoicing. This role supports attorneys and internal teams in account setup, billing, and payment collection while maintaining compliance with billing procedures and system upgrades.
Key Responsibilities
- Prepare and review client invoices, including e-bills, ensuring accuracy and compliance
- Manage billing workflows, deadlines, and reporting on billing status
- Analyze complex billing arrangements and special billing instructions
- Troubleshoot billing procedural issues for internal and external clients
- Assist with accounts receivable management and collection efforts
- Support systems testing, upgrades, and billing system configurations (Elite 3E, eBillingHub)
- Coordinate account setup, billing, and inventory management for assigned attorneys
- Monitor multi-currency billing and maintain detailed billing records
Core Qualifications
- Minimum 2 years experience in law firm or professional services billing
- Proficiency with financial systems (Elite 3E, eBillingHub)
- Experience managing multi-currency billing preferred
- Strong understanding of billing processes, collections, and accounts receivable
- Excellent attention to detail and high accuracy standards
- Effective communication skills for liaising with attorneys, clients, and internal teams
- Ability to analyze billing data and resolve procedural issues
Core Technical Skills
- Law Firm Billing Systems (Elite 3E, eBillingHub)
- E-billing and Accounts Receivable Management
- Multi-currency Billing Platforms
- Financial Data Analysis
- Billing Workflow Automation
Impact of the Role
This position ensures the accuracy and efficiency of client billing operations, supporting timely revenue collection and strengthening client relationships.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.
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