Business Systems Analyst
1 Center St Newark, NJ 07102 US
Job Description
Key Responsibilities:
- Partner with department stakeholders to understand business goals, document existing processes, and identify areas for improvement.
- Assess operational inefficiencies and propose technical solutions to boost productivity.
- Act as a bridge between IT and other departments, translating business needs into technical specifications.
- Prepare and deliver reports and presentations to communicate updates, insights, and enhancements effectively.
- Support the Senior Director, Platform Applications, in monitoring project budgets and timelines.
- Conduct user acceptance testing, create test scripts, and ensure solutions align with established requirements.
- Provide training for new and current users on systems, processes, and best practices.
- Continuously assess the client's technology systems for inefficiencies and recommend improvements to enhance user experience.
- Manage, integrate, and optimize enterprise applications, including CRM systems, HRIS systems, event booking software, and other essential platforms.
- Research and suggest new technologies to drive business growth and innovation.
- Develop and enforce best practices, policies, and procedures for system usage and administration.
Qualifications:
- Bachelor’s degree (BA/BS) in a relevant field.
- At least 2 years of experience in software and systems analysis.
- Solid technical expertise in system design, evaluation, and implementation.
- Proven experience managing IT projects from planning through execution.
- Strong proficiency in feature development, prioritization, and roadmapping.
- Exceptional verbal, written, and interpersonal communication skills, with the ability to bridge the gap between technical and non-technical teams.
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