Audiovisual Services Supervisor

New York, NY 10020

Job Type: Audio/Visual Job Number: 7583 Salary Range: $130,000-$150,000

Job Description


The AV Supervisor oversees the law firm’s audiovisual (AV) technology operations, ensuring seamless execution of meetings, presentations, depositions, and events. This role manages AV equipment, supports end-users, leads a team of technicians, and maintains AV infrastructure. The AV Supervisor collaborates with internal teams and external vendors to deliver reliable and high-quality AV solutions aligned with the firm’s standards.

Key Responsibilities:

  1. AV Technology Management:
    • Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment.
    • Ensure all AV systems are up-to-date and fully operational.

  2. Team Leadership:
    • Supervise and mentor a team of AV technicians.
    • Develop training materials and conduct regular skill-building sessions.

  3. Support & Troubleshooting:
    • Provide technical support for in-office and virtual meetings, including troubleshooting issues with AV equipment and software platforms (e.g., Zoom, Microsoft Teams).
    • Manage urgent AV needs during high-stakes client meetings or events.

  4. Event Coordination:
    • Coordinate AV requirements for internal and external events, ensuring proper setup and execution.
    • Work with clients and attorneys to customize AV setups for depositions, mediations, and court proceedings.

  5. Project Management:
    • Lead AV-related projects, including upgrades, installations, and integrations of new technology.
    • Liaise with vendors and contractors to ensure timely delivery and installation of equipment.

  6. Inventory & Budget Management:
    • Maintain an inventory of AV equipment and manage repairs or replacements as needed.
    • Assist in creating and managing the AV budget, including forecasting expenses and justifying expenditures.

  7. Policy Development:
    • Establish and enforce standards for AV usage and security within the firm.
    • Create documentation for AV processes, best practices, and troubleshooting guides.

Qualifications:
  • Bachelor’s degree in Information Technology, Media Technology, or a related field (or equivalent experience).
  • 5+ years of experience in AV technology roles, with at least 2 years in a supervisory capacity.
  • Expertise with AV equipment, conferencing systems, and control platforms (e.g., Crestron, Extron, Polycom).
  • Familiarity with enterprise collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
  • Strong troubleshooting skills and ability to work under pressure.
  • Excellent communication and organizational skills.
  • Certification in AV technologies (e.g., CTS, CTS-I) is a plus.

Work Environment:
  • Primarily office-based, with occasional travel to other firm locations or offsite events.
  • May require evening or weekend work to support critical meetings or projects.

Compensation:
  • Competitive salary and benefits, commensurate with experience.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
 
 

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Victoria LaPorte
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