Audio Visual Technician

New York City, NY 10153

Job Type: Audio/Visual Job Number: 7880 Salary Range: $70,000 - $85,000

Job Description


Position Overview:
The AV Technology Technician plays a vital role in ensuring high-quality audio-visual experiences within the firm’s Conference Center. This position is responsible for supporting attorneys, staff, and clients by managing the setup, execution, and troubleshooting of live meetings and events using advanced AV technology. The ideal candidate is detail-oriented, dependable, and client-focused, with a solid understanding of video conferencing platforms such as Zoom Meetings, Zoom Phone, Microsoft Teams, and Webex, along with foundational AV systems knowledge.

Key Responsibilities:

  • Act as the lead technical support for multi-point video and audio conferences, ensuring flawless execution for internal and high-profile external meetings

  • Set up, monitor, and troubleshoot AV systems and platforms, including Zoom, Teams, Webex, and Zoom Phone, to ensure consistent, high-performance results

  • Assist with video production needs such as filming, live streaming, recording, and basic post-production editing for firm events and client functions

  • Recommend and implement AV solutions tailored to complex or high-stakes meetings, such as virtual hearings or multi-location conferences

  • Maintain AV equipment inventory, monitor system health, perform routine maintenance, and track loans to avoid downtime during critical events

  • Coordinate daily support for scheduled meetings, working closely with colleagues to ensure comprehensive and timely technical coverage

  • Proactively test and verify AV equipment functionality, addressing issues immediately to prevent disruptions

  • Provide responsive support via email and in-person for urgent requests, including last-minute client meetings or court-related preparations

  • Troubleshoot common PC-based AV issues involving peripherals like webcams, microphones, and network connections

  • Remain flexible with work hours, offering off-hours and rapid-response support for time-sensitive global or high-profile matters

  • Perform additional duties as assigned to support the AV department and firm objectives

Required Skills & Knowledge:

  • Strong technical understanding of AV systems, including signal flow and audio-visual integration

  • Experience with administration and support for Zoom Phone, Zoom Meetings, Microsoft Teams, and Webex

  • Working knowledge of video editing tools (e.g., Adobe Premiere, Final Cut Pro)

  • Ability to diagnose and resolve connectivity and hardware issues related to conferencing and presentation systems

  • Excellent problem-solving abilities under pressure in fast-paced environments

  • Strong communication and teamwork skills, with a customer service mindset

Education & Preferred Qualifications:

  • Bachelor's degree in a Computer-related field preferred

  • At least 1 year of experience in an AV or technical support role preferred

    The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
     

Meet Your Recruiter

Téa Marder
Associate Recruiter

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