Application Support Specialist
18575 Jamboree Rd Fl 9 Irvine, CA 92612 US
Job Description
This fully remote role involves providing technical support to end users for various software applications.
Responsibilities:
- Respond promptly and professionally to help requests via phone and email.
- Offer software support and troubleshoot application issues.
- Analyze user needs to deliver effective solutions efficiently.
- Contribute to the design, enhancement, and implementation of software applications.
- At least five years of technology experience in a law firm or similar environment.
- Strong proficiency in the following applications:
- Microsoft Office 365 Suite
- Adobe Acrobat DC
- iManage Work
- ALN Forms Workflow
- pdfDocs
- Document comparison tools
- Zoom & Microsoft Teams
Meet Your Recruiter

Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.