Application Support Specialist

Irvine, CA 92612

Job Type: Production/Application Support Job Number: 7649 Salary Range: $105,000-$112,000

Job Description

Our client, a prestigious law firm, is seeking an Application Support Specialist to join their team! 
This fully remote role involves providing technical support to end users for various software applications.
Responsibilities:
  • Respond promptly and professionally to help requests via phone and email.
  • Offer software support and troubleshoot application issues.
  • Analyze user needs to deliver effective solutions efficiently.
  • Contribute to the design, enhancement, and implementation of software applications.
Qualifications:
  • At least five years of technology experience in a law firm or similar environment.
  • Strong proficiency in the following applications:
  • Microsoft Office 365 Suite
  • Adobe Acrobat DC
  • iManage Work
  • ALN Forms Workflow
  • pdfDocs
  • Document comparison tools
  • Zoom & Microsoft Teams
  • Extensive experience with macro package support.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Proven track record of delivering professional and courteous customer service.
  • Ability to thrive in a collaborative team environment.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field (preferred).
  • Microsoft Office Specialist Certification (to be obtained within the first 12 months).
  • This is a remote position that may at times require visits to the Irvine, California office.
  • Meet Your Recruiter

    Dan James
    Managing Director

    After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family. 

    Send an email reminder to:

    Share This Job:

    Related Jobs:

    Login to save this search and get notified of similar positions.

    About Irvine, CA

    Take the next step in your career journey in the vibrant city of Irvine, California! Nestled in the heart of Orange County, this thriving community offers unparalleled growth opportunities and an unbeatable quality of life. With its close proximity to stunning beaches, world-class shopping at South Coast Plaza, a bustling culinary scene featuring diverse cuisine options, and cultural attractions like the Irvine Museum and Irvine Barclay Theatre, Irvine has something for everyone. Whether you're into outdoor activities in Irvine Regional Park or catching a game at the Angel Stadium of Anaheim or the Honda Center, this region has it all. Explore our job listings today and discover why Irvine is the perfect place to advance your career!

    Testimonials

    View All