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Gift Processing Associate
Job Description
Our client, a non-profit organization, is seeking a Gift Processing Associate to support their team!
What You’ll Do:
As a Gift Processing Associate, you’ll be responsible for accurately managing donor and gift data in Raiser’s Edge NXT. Your core duties will include:
What You’ll Bring:
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
What You’ll Do:
As a Gift Processing Associate, you’ll be responsible for accurately managing donor and gift data in Raiser’s Edge NXT. Your core duties will include:
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Creating and updating donor records with key information such as relationships, demographics, and attributes.
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Entering and editing gifts in batch form, verifying programming details, and collaborating with the Accounting Department for financial review and approvals.
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Identifying and resolving duplicate records or gift entry issues, and responding to internal inquiries related to donor data.
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Uploading relevant documents to donor profiles and maintaining accurate digital records.
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Processing gifts from various sources—including direct mail, online platforms, checks, wires, stock transfers, and foreign currency—using tools like ImportOmatic.
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Entering pledges and coordinating with Finance for necessary approvals.
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Managing the acknowledgment process: generating letters, tribute cards, and reports on a regular schedule, and preparing all materials for mailing.
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Handling grant agreement routing and signature coordination.
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Performing additional administrative tasks and supporting Development operations as needed.
What You’ll Bring:
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Prior experience working with fundraising databases (preferably Raiser’s Edge NXT) and supporting development teams.
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Familiarity with nonprofit fundraising operations and CRM systems, ideally in a remote work environment.
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Proficiency with Microsoft Office Suite and strong general computer skills.
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Excellent verbal and written communication abilities, with strong reading comprehension for navigating complex email threads.
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Exceptional attention to detail, organization, and multitasking skills—especially in high-volume, deadline-driven settings.
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Strong problem-solving, troubleshooting, and prioritization capabilities.
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A calm, solution-oriented mindset under pressure, with the ability to work independently and collaboratively.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Meet Your Recruiter
Dan James
Managing Director
After graduating with an Associates Degree in Business Administration from Westchester Community College Dan wasn't sure exactly what he wanted to do. In February 2013 he decided to put his knack for connecting people with one another to work when he joined The Phoenix Group. When he's not in the office you can find him skiing, golfing, or spending time with his family.
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