Training Specialist

Atlanta, GA 30363

Job Type: Office Operations Job Number: 6963 Salary Range: $85,000-$110,000

Job Description

MAIN DUTIES
  • Using a learning management system, perform administrative tasks associated with training: schedule classes/courses, maintain attendance registration and records, analyze the effectiveness of training and student feedback.
  • Collaborates by participating in software pilot programs, conducts testing and reporting results, soliciting feedback from users, and documenting results
  • Collaborates with user support staff to review trends in the ticketing system for follow up and learning opportunities
  • Collaborates and partners with Marketing to build advertisements and material in order to promote adoption of product(s)
  • Participates in creation of new forms, templates, macros, styles, etc. in alignment with the Firm’s style guidelines
  • Assists IT staff in testing and evaluating application software for recommendation to the Firm
  • Identifies and recommends continual areas for improvement to achieve and deliver higher quality service to our end users
  • Maintains positive relationships with firm staff and legal personnel for their technology training needs;
  • Furthers technology skills and instructional delivery methods independently to expand knowledge of the firm core software and emerging technologies
  • Supports Firm software users on an as-needed basis, including telephone support and personal follow-up with users

QUALIFICATIONS
  • Able to identify gaps, strategic impacts, financial impacts and the risk profile in the technical solution or offering and provide technical support
  • Knowledge of NetDocuments
  • Knowledge of Aderant Sierra
  • Familiarity with other third party legal applications
  • Advanced knowledge of Microsoft Office Suite, especially Word and Outlook, and to a lesser extent Excel and PowerPoint
  • Strong technical coaching and counseling skills with ability to influence others to take action and achieve objectives

Meet Your Recruiter

Téa Marder
Associate Recruiter

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About Atlanta, GA

Ready to embark on an exciting career journey in one of the most vibrant cities in the South? Explore job opportunities in Atlanta, Georgia, where endless possibilities await! Known for its bustling arts scene, eclectic music venues, world-class cuisine, and renowned landmarks like the Fox Theatre and Centennial Olympic Park, Atlanta offers a perfect blend of urban charm and Southern hospitality. Home to professional sports teams like the Atlanta Braves and Falcons, as well as the High Museum of Art and Piedmont Park, this thriving metropolis provides a unique mix of career growth opportunities and cultural experiences. Start your job search today and discover why Atlanta is the ideal place to take your career to new heights!

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