Enterprise Applications Engineer
1 Battery Park Plz New York City, NY 10004 US
Job Description
Principal Duties and Responsibilities:
- Design, install and implement application upgrades and patches of Firmwide and departmental applications such as: Marketing systems (Microsoft Dynamics, Gwabbit), Records, Conflicts (IntApp), HR systems (viDesktop), Legal, and other firm enterprise systems.
- Act as technical lead on the implementation of new systems and upgrades, including testing and knowledge transfer amongst other members of the Enterprise Applications Team.
- Propose changes and improvements to ensure optimal performance and reliability of applications.
- Administer, monitor, maintain and troubleshoot applications to ensure minimal downtime.
- Implement, update and maintain data integration within Firm systems, including data transfer via firm middleware (IntApp, Boomi, SQL, MS Power Automate), vendor software APIs, and other systems and integration as required.
- Create notifications and monitoring jobs to proactively address specific system issues and improve systems uptime.
- Create scripts for automating administrative tasks as required.
- Create and execute SQL queries to troubleshoot and modify enterprise applications databases.
- Create and maintain application run-books, architecture, and workflow diagrams outlining application configuration, services, processes, and security and compliance configurations.
- Develop, implement and maintain policies, procedures, and associated training plans for the administration and usage of enterprise applications.
- Conduct market research for products, services, and standards to remain abreast of best practices and methodologies.
- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and best practices.
- Liaison with application owners and business units to achieve desired levels of productivity.
- Work closely with vendors to resolve issues.
- Work closely with SQL DBA, Data Service, Security, and Infrastructure teams to ensure application performance and availability.
- Work closely with Training and Support Services teams to educate, transfer knowledge and provide troubleshooting and problem diagnosis.
Position Specific Skills and Requirements:
- Knowledge of MS SQL Servers (2014-2019), SQL Server Management Studio and Query Analyzer, writing and analyzing complex SQL code.
- Good working knowledge and understanding of Web Service API’s for integration purposes.
- Minimum 3 years of experience with IIS, Windows servers, SSIS.
- Good overall knowledge of Windows Server OS, IIS and Enterprise Applications architecture components.
- Powershell and other scripting languages experience is a plus.
- Familiarity with IntApp Integration Builder / Boomi and/or Biztalk, Azure Power Automate and Azure SQL
- Prior Experience working with Legal Enterprise Applications is a plus
Education and General Requirements:
- Bachelor's degree in Information Systems or related field.
- Strong analytical, problem-solving, and conceptual skills.
- Demonstrated ability to work effectively and independently in atmosphere of multiple projects, shifting priorities, and deadline pressure.
- Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
- Ability to interact and collaborate effectively with team members, technical staff, vendors and internal customers leading technical teams to the successful completion of software upgrade projects.
- Ability to translate complex business requirements into detailed technical specifications.