Sr Enterprise Applications Engineer

Boston, MA 02210

Job Type: Production/Application Support Job Number: 8057 Salary Range: $160,000-$175,000

Job Description


Overview
This role reports to the Director of Applications & Business Process and is responsible for ensuring the firm’s business applications and related server/desktop systems remain reliable, secure, and fully supported. The engineer will work closely with internal stakeholders to deliver high-quality technology solutions while fostering a culture of collaboration, service excellence, and continuous improvement.

Key Responsibilities

  • Oversee testing processes, troubleshooting, and issue resolution for core business software.

  • Lead the design, rollout, integration, and support of commercial desktop and server-based applications.

  • Manage end-to-end application lifecycle from planning and development through deployment and transition into production.

  • Act as a technical consultant for multi-phase application implementation projects involving multiple teams.

  • Develop detailed documentation, specifications, and operational guides as required.

  • Provide clear updates and technical insights to management and internal stakeholders.

  • Serve as an advanced-level escalation point for application-related support issues.

  • Operate as the systems engineer for firm-wide business applications, coordinating handoffs to desktop support teams as needed.

  • Apply best practices in the software development lifecycle, including requirements gathering, design, testing, and deployment.

Qualifications

  • Bachelor’s degree in Computer Science or related experience.

  • Background with document management platforms (e.g., Intapp or similar) preferred.

  • Familiarity with the Intapp product suite is a plus.

  • Strong technical expertise in:

    • Microsoft operating systems and Office applications

    • Windows configuration and troubleshooting

    • Network connectivity and application performance analysis

    • SQL database environments, including queries and structure

    • Document management solutions and third-party integrations

    • Legal or business-focused commercial applications

  • Ability to balance multiple initiatives and adapt quickly to changing priorities.

  • Strong service mindset and proven ability to build positive working relationships across technical and business teams.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Meet Your Recruiter

Cassie DiPierdomenico
Senior Principal Recruiter

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